May 2016

May 2016

Strategies for Success Newsletter May 2016 Issue 125


Published by Emily Huling Selling Strategies

Copyright 2016 Emily Huling. All rights reserved.


In this May 2016 issue:

  1. Thoughts from the Road
  2. Thoughts from Home
  3. Josmo’s Cafe
  4. Stay Energized
  5. Emily Live


  1. Thoughts from the Road

Table manners, where art thou?

Proper dining etiquette matters. It’s an extension of the professionalism that you work so hard to achieve every day in an office environment.  Remembering that your bread plate is on the left and your drinks are on the right is the least of it. Here are a few reminders for putting your best fork and knife forward.

  • Place your napkin on your lap immediately after being seated. Do not place your napkin on the table until everyone has finished eating. If you have to leave the table, place it on your chair.
  • Do not use your napkin to wipe your nose! That goes for both paper napkins and cloth napkins. Keep tissues handy and use them. Keep tissues off the table.
  • Rolls and butter etiquette. Don’t butter bread directly from the butter dish. Put the butter on your plate first. If the butter is in foil, remove the entire pat of butter at one time and place it on your plate. Put the paper wrapper at the edge of the plate. Tear the bread rather than cutting it with a knife. Butter one piece at a time just before eating it.
  • Avoid reaching. Ask to have items passed to you. Salt and pepper are passed together.
  • Eating etiquette. Don’t start eating until all have been served. Exceptions may be given by companions, but use good judgement. Pace your eating with others at the table. Don’t eat too fast or too slowly. Cut your food one bite at a time. Don’t cut ahead.
  • Keep cell phones off the table. If you are expecting a call or text, let others know. When it sounds, promptly leave the table.
  • Frequently, a topic of conversation needs to be researched at the table. Be sure and ask “If you don’t mind, I’ll look that up.” When you have finished, put your phone away.

Happy and well-mannered dining!


2.  Thoughts from Home

Home sweet cinnamon bagel chips

“I bought these for you because I knew you’d like them.”  At 89, my thoughtful mother bought me a bag of Hometown Cinnamon Crunch Bagel Chips to enjoy during my visit. And she was right. I loved them!

You don’t have to have an attentive mother to make someone’s day. There is nothing sweeter than being the recipient of someone conveying, “I thought about you.”  It’s the highest compliment. It means you’re a valued part of someone’s world. You’ve made a positive, lasting impression.

Thoughts about others cross our minds frequently as we live our lives. Let them know it. Send a personal note, text message, leave a voice mail, forward an article, congratulate them on their team’s big win, send a link about their favorite show, actor, or vacation place. Buy them a bag of chips you know they’d like. It’s those thoughtful gestures that brighten both their world and yours.


3.   Josmo’s Cafe

I love chess pies! Unless you live in the south, you may not have heard of this kind of pie. Folklore attributes the name to pie chest with the word chest said with a southern drawl. Another explanation is when asked what was for dessert, the answer was “jes pie.”  No matter the reason for the unusual name, these pies taste great and are really easy to make. Eggs, sugar, butter, a bit of flour and the flavoring. My sister-in-law’s recipe for Lemon Chess Pie is our favorite. Enjoy!

Check out other Josmo’s Cafe recipes. The choice for the month appears at the top of the page and also in its proper category. We hope this will help you find the recipe that you read, liked, and can’t seem to locate!

Please let us know how you like our recipes. We love hearing from you!


  1. Stay Energized

Our 17 Terrific Tips series now numbers eight. The most popular are 17 Terrific Management Tips and 17 Terrific Negotiating Tips. Visit the Business Building page on our website to find articles, free stuff, and all the 17 Terrific Tips columns.

May Energizer Minute – A Daily Dose of Happiness Get supercharged with Energizer Minutes – one-to-two-minute audio stories told by yours truly to energize, invigorate, and inspire!

Service Selling Supercharge on CD is now available!  Join the hundreds of agents who have just completed the 52-week audio course. Service professionals learn tips, techniques, and tools to deliver exceptional service to every client, every day. Start your in-house service-selling development program to write and retain more business!

What a godsend! We kick off our Monday morning office meetings – there are six of us – with Supercharge ideas we have been using from listening on our own. We hear each other use the ideas every day.”  Angela Eubanks, CISR, Commercial Account Manager, Evans & Associates, Kinston, NC

Follow me on Twitter @EmilyHuling to read my weekday Energizer Moments.


Planning your 2016 membership, agent, or employee events?

2016 Convention and Meeting Topics are available! Improve teamwork, advance management skills, increase producer sales, enhance customer service, and fast forward career success. My guarantee – participants will be energized, inspired, and will learn strategies to improve performance and results.

For information about availability and fees, please get in touch.


  1. Emily Live
  • Private client workshops and consulting – Blue Ridge, GA – May 11-13, 2016
  • AAMGA Annual Meeting – Scottsdale, AZ – May 22-24, 2016
  • Agency Management CIC, Richmond, VA – June 1-3, 2016
  • Agency Management CIC, Anaheim, CA – June 8-10, 2016
  • Private client workshop – Building the Business – Las Vegas, NV – August 8-10, 2016
  • Agency Management CIC, Fargo, ND – August 24-26, 2016
  • Private client workshops – Revving up Production – Montvale, NJ – September 12-15, 2016
  • Agency Management CIC, Kansas City, MO – September 21-23, 2016
  • NAPSLO Annual Conference – Atlanta, GA – September 25-28, 2016
  • NAPSLO NextGen Leadership workshop – Atlanta, GA – Leading with Certainty in Uncertain Times – September 26, 2016
  • Private client workshops – Working Together for Success – Fargo, ND – October 31-November 4, 2016


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Selling Strategies: Strategies for Success Newsletter is published by Emily Huling Selling Strategies. For further information, contact

© 2016 Emily Huling. All rights reserved.

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