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What's New for November 2018

17 Terrific Tips to be Polished and Professional is a quick 'n dirty reference guide for new employees and friendly reminders for seasoned staff.  Hand out the list during an office meeting and ask people to assess themselves. Follow up by asking what they do best and what they can improve. Form small groups to discuss. Ask people to commit to one tip they can personally improve.

Josmo's Cafe  Entertainment season is starting! My favorite make-ahead appetizer is Goat Cheese, Ricotta, and Pesto Terrine. It's not only great tasting, it makes an impressive presentation.

Energizer Minutes - Get supercharged with one-to-two minute audio personal storiesThe November 2018 message is The Ripple Effect.  Our Energizer Minute home page has links to many past messages. Listen now

Strategies for Success Newsletter - Fun and thoughtful insight and resources delivered monthly to your inbox - Read  November 2018 now - Subscribe now

Increase growth and profits by starting your in-house service-selling practices!  Check out our in-house learning materials at our Learning Store. Service Selling Supercharge (52 weeks of 4-minute audio lessons), Selling from the Inside and Great Service Sells (how-to book) continue to be top sellers for in-house service professional development.

Energizer Moments - Tweets that educate and enlighten - Follow now

Thoughts of the Month

Shhhh.... Keep secrets to yourself. If you can't, ask not to be told.

Attract the right stuff.  We attract what we think about. Focus on good, kindness, abundance and watch them multiply.