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We work with clients to shift individual mindset, behaviors, and actions.

Our unique approach produces lasting results.

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What's New for April 2019

Interested in another resource to help sales people succeed? Check out my 17 Terrific Tips When Visiting Clients. We have twelve 17 Terrific Tips columns under the Free Resources Business Building section of the website. Coming soon - 17 Terrific Tips to Build Your Reputation.

Josmo's Cafe Looking for a different twist on an American classic? This fragrant, flavorful, and colorful Sweet Potato Salad is a perfect choice to accompany grilled chicken, beef, or fish. The dressing is spiced with cinnamon, turmeric, cumin, ginger, and cloves. Absolutely yummy!  Enjoy!

Energizer Minutes - Get supercharged with one-to-two minute audio personal storiesThe April 2019 message is The truth about punishing others.  Our Energizer Minute home page has links to many past messages. Listen now

Strategies for Success Newsletter - Fun and thoughtful insight and resources delivered monthly to your inbox - Read the April 2019 issue. Subscribe now

Increase growth and profits by starting your in-house service-selling practices!  Check out our in-house learning materials at our Learning Store. Service Selling Supercharge (52 weeks of 4-minute audio lessons), Selling from the Inside and Great Service Sells (how-to book) continue to be top sellers for in-house service professional development.

Energizer Moments - Tweets that educate and enlighten - Follow now

Thoughts of the Month

Old-school advice. Sacrifice and effort are necessary for long-term gain.

Make MAGIC.  My Actions Generate Incredible Customer Service. Give your clients a MAGICal experience.