November 2017

November 2017

Strategies for Success Newsletter November 2017 Issue 143


Published by Emily Huling Selling Strategies

Copyright 2017 Emily Huling. All rights reserved.


In this November 2017 issue:

  1. Thoughts from the Road
  2. Thoughts from the Office
  3. Josmo’s Cafe
  4. Stay Energized
  5. Emily Live


  1. Thoughts from the Road

More wise words from Larry

In my September 2016 newsletter I told you about Larry, the 90-year old resident of my mom’s retirement community in Arizona. Lucky me to run into Larry again on a recent morning walk! As before, he was dressed appropriately for the hot weather and had a bag to pick up trash. Last year, Larry left me with wisdom for all ages. He told me, ”push yourself today.”

Larry remembered talking with me year ago. I asked him what advice he had for me this time. Without hesitation, Larry said, “Every day try something new. It’s okay if it doesn’t work out or you don’t like it. Life is about reaching higher every day.”

So noted.


  1. Thoughts from the Office

Sweat the small stuff

“We feel like we don’t matter. Our office needs to have light bulbs changed and a new microwave. We’ve been asking for months and things just don’t get done.” Insurance professional from a branch location

“Turned out the dirty refrigerator and messy breakroom were reliable indicators of employee attitudes and work ethic. I had to leave.”  Insurance professional’s remark to me on why she left a past employer.

American psychologist Frederick Herzberg (1923-2000) proposed the motivator-hygiene theory in 1968. In summary, people are influenced by two sets of factors in the workplace. Motivators are intrinsic and include challenging work, job recognition and promotion potential. Hygiene factors are external. It’s what people expect in their workplace such as a clean work environment, functioning office equipment, respectful interpersonal relationships, and a fair salary and benefits. Hygiene factors will not motivate. However, if employee hygiene expectations are not met, these office environment factors will lower motivation, satisfaction, and can cause good people to leave.

Step back and assess the condition, cleanliness, and general maintenance of your office. I’ve seen years-old proposal binders sitting in corners of conference rooms, dying plants in common areas, glass doors in need of thorough cleaning, and yes, refrigerators that I wouldn’t want to use.

Pay attention to the small stuff.  It affects and reflects the pride, quality, and service of your business.


  1. Josmo’s Cafe

As cooler weather rolls in, I love to make dishes that fill the house with fragrant smells. Chicken Marbella fits that description perfectly. We’ve posted it before, but if you haven’t tried it, give it try. Prunes, olives, and capers are an unusual and delicious combination. It’s easy to make. Marinate overnight and cooks in the oven. Enjoy!

We have lots of other Josmo’s Cafe recipes on the website. All dishes have been taste tested many, many times!


  1. Stay Energized

November Energizer Minute –Try this at home Get supercharged with Energizer Minutes – one-to-two-minute audio stories told by yours truly to energize, invigorate, and inspire!

Thanks to all the readers who took time to view and comment on John’s amazing hand-built wooden kayak! The video of the building project and launch are posted online.

Follow me on Twitter @EmilyHuling to read my weekday Energizer Moments.


  1. Emily Live
  • Private Client – Indianapolis, IN – Clients are Forever: 5 Carats to Dazzle and Retain Buyers – November 9, 2017
  • Private Client – Minneapolis, MN – consulting and planning – November 13-15, 2017
  • Agency Management CIC – Cincinnati, OH – April 3, 2018
  • WSIA Conference – Scottsdale, AZ – April 11-14, 2018
  • Agency Management CIC – North Little Rock, AR – August 21-25, 2018


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Selling Strategies: Strategies for Success Newsletter is published by Emily Huling Selling Strategies. For further information, contact

© 2017 Emily Huling. All rights reserved.

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