November 2014

November 2014

Strategies for Success Newsletter November 2014 Issue 107


Published by Emily Huling Selling Strategies
Copyright 2014 Emily Huling. All rights reserved.



In this November 2014 issue:

Thoughts from home
Josmo’s Cafe
Thoughts from the road
Stay energized
Emily Live


Thoughts from home

Please call me Ms.

Rachel, a young, well-spoken woman from Consumer Reports called me to ask if I would please make an additional contribution to the organization. She went through her script reminding me that Consumer Reports has no advertising and relies on public support for all of its work. She was delighted when I agreed.

I followed my rule of not providing a credit card by phone when I don’t initiate the call. Rachel needed to confirm my contact information to mail me the notice. After confirming my name Rachel asked, “Are you a Miss or Mrs.?” I replied, “Neither. I’m a Ms.” There was silence.

I couldn’t help myself. I launched into a lecture. I said, “Rachel, in the 1970’s we women fought long and hard to not be identified by our marital status. When you call a man Mr., you don’t know whether he’s married or not. It doesn’t matter. But when we identify a woman by Miss or Mrs. we’ve labeled her. It shouldn’t matter, but to many it does. Thus, the prefix Ms. was created to avoid any labeling. I suggest you learn about Gloria Steinem and the women’s movements in the 1960’s and 70’s.”

I give Rachel a lot of credit. Once I was quiet she said, “Wow, I really learned something. Thank you.”

If you’re interested in the history and use of Ms., read this piece I found in Slate magazine.


Josmo’s Cafe
I love pumpkin season! Those of you who love pumpkin baked goods and have not yet tried Frosted Pumpkin Cake Squares created by Troyer’s Home Pantry in Apple Creek, Ohio, are in for a palate-pleasing treat! After ten years, they remain our most popular fall dessert. Enjoy!

Josmo’s Cafe is celebrating its 10th anniversary! Learn its history and try the famous Josmo’s Cosmo cocktail posted on the Josmo’s Café webpage.


The 17 Terrific Tips series continues with 17 Terrific Management Tips. Included are ideas to manage remote workers, overcome self-doubt, and develop independent thinkers. You’ll find the whole series on the Free Stuff page of the website.


Anyone need a short course to advance management skills?

Please note: This is the last month to order the Management Short Course bundle package, which is only available through this newsletter link.

Susan Koshewa, ARM, CRIS, Workers Compensation Underwriting Manager, says this:

“Emily’s experience in developing managers and no-nonsense communication style is a perfect combination to learn dozens of pertinent ideas quickly. I listen to the audios twice. Once in the car and once at my desk to take notes. Emily’s management skill-building programs supply real-world valuable information.”

Retirements, company restructuring, and growing businesses are launching new leaders and managers. Four self-study learning tools will quickly advance front-line manager proficiency in these key areas:

· Developing staff accountability
· Effective delegation
· Managing remote workers
· Leading results-producing meetings
· Handling employee performance problems

We’re offering newsletter readers four management development tools for a package price of $115.00, a 40% savings. This product package is only available through this newsletter link – Management Short Course.

Be a Better Boss: 10 Strategies to Develop Top Performers (1 CD program) Upgrade your management strategies for current employee challenges. Learn how to lead and communicate emotional support, bolster intellectual potential, and provide performance and professional feedback.

Managing People for Maximum Performance (2 CD program) People with direct reports will learn how to maximize team and individual performance, eliminate harmful attitudes and behaviors, develop staff accountability and confidence, and a fail-proof intervention technique to handle any specific employee issue.

Touchpoints for Managers: Improving Employee Satisfaction and Productivity (1 CD program) Valued, encouraged, and intellectually stimulated employees are productive employees. Learn dozens of fresh management strategies including eliminating backlog, delegating effectively, and leading productive meetings.

Selling from the Inside: Creating a Front Line that Adds to the Bottom Line (Book) Dozens of ideas to create a client-focused organization, keep clients happy, and equip your front line to sell.


Thoughts from the road
I read it on the Internet.

During a group dinner after speaking at a company’s annual Career Improvement Seminar, the conversation at my table turned to how our food is grown, raised, and processed. Since I was in the agricultural Midwest, everyone had knowledge and experiences to offer on a variety of topics – gluten intolerance, formaldehyde in food, grass-fed versus hormone-injected animals, organic fruits and vegetables, food allergy tests, and new information to me – chemicals in toothpaste. The claim, which has been widely circulated on the Internet, is that the color-coded bars at the crimped end of toothpaste tubes identify the severity level of toxins in the toothpaste. I was skeptical so I checked it out.

Sure enough, I found plenty of information confirming that claim. I also happened upon a website called Hoax-Slayer that provided their assertion that the chemicals in toothpaste claim is a hoax.

I told this story to a friend. She said she had heard Hoax-Slayer was the hoax. I asked where she had learned that. She looked at me with a straight face and said, “I read it on the Internet.”


John’s remote-control model boat building has continued! He just completed the Geo W Washburn with working smoke stacks! To see a picture and view a short video of the tugboat water launch, click here.


2015 Convention and Meeting Topics and Descriptions are now available!

Are you looking for a thought-provoking presenter who is at the cutting edge of workplace changes and challenges and provides doable solutions? Newly-written programs are:

Stop Selling! Essential Strategies to Help Buyers Buy
Modern-Day Management – Get Work Done and Develop People
Create Career Success: A Short Course to Advance Professionally
Organic Growth – The Process and Practices of Sustained Success
Strengthening Agency-Company Relationships
How to Become the Agent of Choice
For more information, please get in touch.


In celebration of Selling Strategies’ 20th anniversary, we’re offering a 20% discount on books and audios (excludes product bundle offers). Apply coupon code HAPPY at checkout to receive your savings.

All orders include a complimentary copy of the 2013 Energizer Minute Collection with the bonus track – 27 Tips to Be a Great Co-worker.


Stay Energized!

November Energizer Minute – I need your help Get supercharged with Energizer Minutes – one-to-two minute audio stories told by yours truly to energize, invigorate, and inspire!

Follow me on Twitter @EmilyHuling to read my weekday Energizer Moments.

Receive your complimentary copy of the priceless 2013 Energizer Minute Collection plus 27 Tips to Be a Great Co-worker with all learning material orders.


Since 1994, Selling Strategies’ purpose is to build top-performing sales, service, and leadership organizations. We offer insurance industry expertise to companies, agents, MGAs, industry partners, and service providers.

Our Commitment to Our Clients

We will improve your clients’ experience, grow your top-line revenue, and your bottom-line profit. Together we accomplish this through:

· Strategic planning and implementation
· Leadership and management development
· Business development – marketing, sales, service strategies
· Organization and process improvements
· Individual skill and team development
· Personal coaching

To discuss how to fast forward achieving your goals, please contact me for a complimentary 30-minute conversation. Call 888-309-8802 or


Emily Live
· Private Client – management consulting – Phoenix, AZ – November 12-14, 2014
· Private Client – Building the Business workshops and consulting – Madison, WI – November 17-20, 2014
· Private Client – operations review, planning, workshops – Blue Ridge, GA – December 8-10, 2014


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Selling Strategies: Strategies for Success Newsletter is published by Emily Huling Selling Strategies. For further information contact

© 2014 Emily Huling. All rights reserved.

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