April 2013
Strategies for Success Newsletter April 2013 Issue 88
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Published by Emily Huling Selling Strategies
www.sellingstrategies.com
Copyright 2013 Emily Huling. All rights reserved.
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In this April 2013 issue:
Thoughts from the road
Thoughts from home
Josmo’s Cafe
Stay Energized!
Emily Live
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1. Thoughts from the road
Raise your relevance
The 2013 annual NetVU Conference hit a home run again selecting the opening session speaker and program. Daniel Burrus, www.burrus.com, business strategist, global futurist, and NY Times best-selling author of Flash Foresight: How To See The Invisible and Do The Impossible challenged us to identify opportunities and embrace new trends to improve our competitive advantage. Here are my top takeaways:
Business is no longer about customizing products, it’s about personalizing relationships. Today’s technology allows us to humanize relationships.
The problem he sees businesses facing is not legacy systems, but legacy thinking.
The exponential growth in the past two years of technology platforms and power provides us with the tools to grow our digital relationships. Future hard trends, trends that are certain, include increased mobility (cloud computing), product intelligence (chip power), interaction and collaboration (Skype), dematerialization (no paper required), networking across all channels, and globalization.
Dan used the example of his young Xbox playing nephew Ethan. Highly proficient with Xbox360 and younger than ten years old, Ethan’s play world is mobile, real time, global, interactive, and collaborative. Our work environments must mirror the social transformation that is occurring in our lives in order to stay relevant.
Dan Burrus’ call to action was this: How will we use technology to transform every business process we have? It’s a message we all needed to hear.
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What are you doing to guarantee your future success? EH
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New Professional Development Program – Touchpoints 3-CD Audio Set!
What’s a Touchpoint? A touchpoint is a moment of contact with another person. Each connection, no matter how brief, will influence the relationship and business result. These Touchpoint Audio Programs offer innovative perspective and countless personal development and business-building strategies.
Touchpoints for Managers: Improving Employee Satisfaction and Productivity Valued, encouraged, and intellectually stimulated employees are productive employees. Learn dozens of fresh management strategies that heighten employee fulfillment and drive productivity and profits.
Touchpoints for CSRs: Creating Client Connections We are living in a new and demanding world of client expectations. Are you keeping up with what clients require and count on? Advance your level of customer service by implementing both proven and novel ideas.
Touchpoints for Producers: Savvy Selling Strategies Superstar producers follow a specific formula to achieve high hit-ratios, superior retention, and steadily increasing revenues. Discover the strategies that will lead you to exceptional long-term results.
The Touchpoints Series is only sold as a set for $199.
Newsletter readers save 20% = $40.00. Use coupon code NEWS when checking out.
You will receive three hours of insurance-specific, real-world examples, and how-to strategies to make your client connections meaningful and profitable. That’s an investment of about $50 an hour! Your ROI will most likely occur while listening to the first track!
As a bonus, all orders will receive the priceless 2012 Energizer Minute Collection CD that includes 27 Quick Tips for Business Success!
View Details with Link to Purchase
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2. Thoughts from home
Conviction and confidence start young
Quincey and Nathan, my cousin Lisa’s children, and I were enjoying a leisurely Saturday lunch at Chick-fil-A, their restaurant of choice. At 9.5 and 8, they are great observers and conversationalists. When I ask “What’s new?” they are sure to tell me!
Quincey started right in. “Aunt Emily, did I tell you I was doing Girls on the Run?” “Fantastic!” I replied. “What are you learning?” I’m very familiar with Girls on the Run since its roots are in Charlotte. In 1996, Molly Barker founded the organization which has expanded to 200 cities in the US and Canada. Its mission is dedicated to creating a world where every girl knows and activates her limitless potential and is free to boldly pursue her dreams. This is accomplished through a fun, experience-based curriculum which creatively integrates running.
Quincey continued, “Here’s what I’ve learned so far. I should only say what I CAN do, not what I CAN’T do.” What a profound concept for all of us no matter what age or gender!
Quincey’s takeaway comes at a time when there is a lot of buzz about women’s roles and choices. I just read – non-stop – Facebook CEO Sheryl Sandberg’s new book, “Lean In: Women, Work and the Will to Lead.” The best-selling book explores why and how women continue to hold themselves back for career advancement due to our non-changing societal norms. Watch her 2010 TED Talk that led to her writing this insightful book.
My hope is that by the time Quincey enters the work world, female self-limiting thoughts, choices, and actions are history! Lean in, Quincey, lean in!
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3. Josmo’s Café
Every now and then you need some lip-smacking, homemade, salty snacks! Hidden Valley Oyster Crackers were the craze three decades ago and I thought it was time to bring them back or introduce a new generation to these tasty treats. Bet you can’t eat just one! (Is that line already taken?) Enjoy!
To learn the history of Josmo’s Café and access more café recipes, visit Josmo’s Café!
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4. Stay Energized!
April Reminders. April 3 – Happy 3rd anniversary to the iPad. Thank you Steve Jobs for changing our world. April 9 is Free Ice Cream Cone Day at Ben and Jerry’s. April 22 is Earth Day, visit The Daily Green for lots of green tips.
Professional Impressions – Everyday Practices Are Critical to Success. Read my newest Rough Notes article and do a self-check. Better yet…use the article in a staff meeting to be sure everyone is up to speed!
Follow me on Twitter @EmilyHuling to read my weekday Energizer Moments.
May Energizer Minute – Get supercharged with Energizer Minutes – one to two minute audio stories told by yours truly to energize, invigorate, and inspire! Click to hear What’s Your Fingerprint?
Now available!! The priceless 2012 Energizer Minute Collection plus 27 Quick Tips for Business Success. Receive your complimentary copy on all $50 or more book and audio program orders.
Fast Forward Your Success – Selling Strategies offers strategic planning, workshops, coaching, books, and audio learning materials to build top-performing sales and customer service organizations. To learn more, visit www.sellingstrategies.com or call me at 888-309-8802.
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5. Emily Live
Please get in touch if you want to connect when I’m in your area or if you’re interested in a similar program for your organization.
Independent Insurance Agents of Illinois Management Conference – Employee Engagement: Strategies to Gain Competitive Advantage – Chicago, IL – April 17, 2013 – Open to the public!
Professional Insurance Agents of Indiana Annual Conference – Indianapolis, IN – A Marketing Plan: Your Roadmap to Success and Creating Sales Superstars – May 9-10, 2013
Private client – Great Service Sells – Appleton, WI – May 15, 2013
International Association of Insurance Professionals Annual Convention – Take Charge of Your Career and Time Tactics: Accomplish More, Stress Less – Orlando, FL – June 5-7, 2013
Agency Management CIC – Shreveport, LA – June 26-27, 2013
Agency Management CIC – Kansas City, MO – July 18, 2013
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Selling Strategies: Strategies for Success Newsletter is published by Emily Huling Selling Strategies. For further information contact emily@sellingstrategies.com.
© 2013 Emily Huling. All rights reserved.