November 2010
Strategies for Success Newsletter November 2010 Issue 59
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Published by Emily Huling Selling Strategies
www.sellingstrategies.com
Copyright 2010 Emily Huling. All rights reserved.
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Special Notice
During December, I will have limited availability. From December 5 to January 4, I will only be accessible by e-mail. To discuss 2011 consulting, coaching, and speaking projects, please contact me by November 19.
December product orders will be filled in January.
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In this November 2010 issue:
Thoughts from the office
Thoughts from home
Great Service Sells book excerpt
On the road in 2010 and 2011
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1. Thoughts from the office
Eric, a young insurance professional, approached me during a break when I was teaching a class on agency management. Like many students, he had a question about the material we had covered. What was noticeably different about Eric was his elevated anxiety about taking the exam. After I answered his question, he looked at me and said, “Can I tell you something?” “Of course,” I replied. He went on to say that his boss told him that he had a bet with another manager that he would fail the exam. “What?” I cried out in disbelief. “I’m a nervous wreck,” he said. “I feel like I’m destined for failure.”
Betting that his employee would fail? What is this boss thinking? What could be more damaging and ego-deflating than hearing that?
Taking a deep breath, I said to Eric, “So after you pass this exam, you’re looking for another job, right?
Moral to the story: Each of us deserves to work in an environment where our supervisor supports our personal success and advancement. If you don’t have that, work to find another job.
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Thoughts from home
What would life look like if….?
It’s been twelve years that I’ve been seeing Vivian. Over that time, she’s been my counselor, coach, and conscience. My visits were more frequent when I was going through my divorce. Now, I just go for an annual tune up to gain personal clarity and an outsider’s perspective.
During my last visit, Vivian presented me a question to challenge me to reflect and imagine. “Ask yourself,” she said, “what would life look life if…?” She suggested I come up with three endings to the statement. She went on to explain that in order to move forward, we need to let go. Holding on to positive notions can be as thwarting to personal growth as holding on to negative perceptions.
She gave me an example to get me started. “What would life look like if you didn’t work so much?” My mind and mouth quickly went on the defensive. “But I love my work!” She told me she knows that, and suggested I broaden my thinking to consider other ways my abilities can be used.
Here are some other suggestions she gave me to consider when thinking “What would life look like if…?”
I didn’t take things personally?
I didn’t care what others’ thought?
I believed I had artistic talent?
I had more time to be with (children, family, or friends)?
I spent less time online?
The example Vivian used about working too much rang true so I mulled that thought over often. Within six months, I was presented with an opportunity to volunteer to help young professionals jumpstart their careers. A law of attraction success story for sure!
Personal challenge: If you’ve settled into a situation – good or bad – challenge yourself with the question “What would life look like if…?” and see what happens.
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A combination of imagination and intention inspires change. EH
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The Energizer Minute
Tune in to hear Nurturing External Beauty. Go to the www.sellingstrategies.com home page and click on the Energizer Minute.
Coming in January – The Energizer Minute Collection CD. The first 24 Energizer Minutes on CD recorded from January 2009 through December 2010.
All December and January product orders will receive a complimentary copy of The Energizer Minute Collection CD.
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3. Great Service Sells book excerpt
The October issue of Rough Notes published an article, Let’s Talk! that I adapted from a chapter from Great Service Sells – How Great CSRs Turn Service into Sales. Go to www.roughnotes.com, October issue, page 70 to read the article.
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For dozens of resources to build individual and organizational top performance, visit www.sellingstrategies.com or get in touch with me at emily@sellingstrategies.com or 888-309-8802.
Product Special: All December and January product orders will receive a complimentary copy of The Energizer Minute Collection CD
Apply Coupon Code NEWS11 to receive a 20% discount on all online product orders.
December product orders will be filled in January.
Feel free to share any of my free stuff, articles, or newsletter content as long as proper credit included.
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On the road
Business travel is taking me to these places. Please give me a call if you’d like to connect when I’m in your area.
NAPSLO Committee Day, Dallas, TX November 1-2, 2010
Private client – Phoenix, AZ November 15-19, 2010
Agency Management CIC, Chicago, IL January 26-28, 2011
Agency Management CIC, Birmingham, AL February 2, 2011
NAPSLO Mid-Year Conference, Naples, FL February 23-26, 2011
NAMIC Commercial Lines Underwriting Conference, Chicago, IL March 3, 2011
Private client – Minneapolis, MN March 10, 2011
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Selling Strategies: Strategies for Success Newsletter is published by Emily Huling Selling Strategies. For further information contact emily@sellingstrategies.com.
© 2010 Emily Huling. All rights reserved. Feel free to share our newsletter if copyright and credit are always included.