The insurance products you provide are available from numerous agents and companies. So what motivates a buyer to choose you and your agency?
This one-hour audio program reveals proven strategies used by experienced and highly successful CSRs.
Strategies to Be a Better CSR: 10 Strategies to Differentiate Yourself and Delight Customers include:
- Be aware of all the customers you serve
- Be cheerful
- What you’re really selling
- The language of service
- Calm upset customers
- Take time to problem solve
- Own your career
- Convey confidence and expertise
- Maximize technology to control and connect
- Practice the law of attraction