November 2022

November 2022

Strategies for Success Newsletter November 2022 Issue 203


Published by Emily Huling Selling Strategies
Copyright 2022 Emily Huling. All rights reserved.


In this November 2022 issue:

  1. Thoughts from the Office
  2. Thoughts from Home
  3. Josmo’s Cafe
  4. Stay Energized


  1. Thoughts from the Office

How employees are treated mirrors how employees treat your customers.

That is a principle I have been preaching since I started Selling Strategies. I was reminded of that when I was chatting with Jason, our friendly and competent pest control service man. Before recently joining this national pest control company, Jason worked at one of the big box home improvement stores. I asked Jason how he liked his new work and the company. Without hesitating, he began raving about them! Impressed, I asked Jason to elaborate. Here’s what he told me.

He receives continuous training on the technical aspects of the job and on customer relations. He is clear on what is expected to meet company standards.

He praised his employer’s attention to safety and the well-being of employees. He drives a quality service vehicle that is well maintained. Jason took off his logo ball cap to show me that it really is a hard hat that has saved him from head injuries on several occasions.

Jason and his supervisor have a scheduled one-on-one conversation every other week. This gives him the opportunity to ask questions and receive performance feedback. He values both.

Jason then compared his prior seven-year employment experience to his current one. Suffice it to say, there is no comparison! He wishes he had moved on sooner.

Moral of the story. If your customers are unhappy with any aspect of your business operation, the first place to look is in the mirror.


  1. Thoughts from Home

What would life look like if….?

During a past visit to Vivian, my counselor, coach, and conscience, she presented a question to me to challenge my thinking. “Ask yourself,” she said, “what would life look like if…?” She suggested I create three endings to the statement. Vivian reminded me that to move forward, we need to let go. Holding on to positive notions can be as thwarting to personal growth as holding on to negative perceptions.

She gave me an example to get me started. “What would life look like if you didn’t work so much?” My mind and mouth quickly went on the defensive. “But I love my work!” She told me she knows that, and suggested I broaden my thinking to consider other ways my abilities can be used.

Here are other suggestions she gave me to consider when thinking “What would life look like if…?”

I believed I had artistic talent.

I had more time to be with (children, family, and friends).

I focused more time and attention on things that really mattered to me.

I didn’t care what others’ thought.

The example Vivian used about working too much was true, so I mulled that thought over often. Within six months, I was presented with an opportunity to volunteer to help young professionals jumpstart their careers. A law of attraction success story for sure!

Many people are grappling with “What next?” If you’ve settled into a situation – good or bad – challenge yourself with the question “What would life look like if…?” and see what happens.

Personal note: A version of this piece was in the November 2010 newsletter. 12 years later, I’m still using this personal growth exercise.


  1. Josmo’s Café

John and I have been entertaining a lot this fall. Two of our most popular dishes are perfect for holiday gatherings.  Chicken Broccoli Braid (Thank you Pillsbury for creating crescent roll sheets that are so easy to use.) and Mediterranean Orzo Salad. Enjoy!


  1. Stay Energized

Our Energizer Minute for November is Potholes of Life.

Speaking of life’s challenges, this classic Thanksgiving video performed by one determined turkey remains my favorite of the season.

I always learn from the NPR show Hidden Brain. The September 12, 2022 episode titled Decoding Emotions offers insight about how our social culture shapes our views, behaviors, and reactions to the world around us. Dutch-born psychologist Batja Mesquita is the author of Between Us: How Cultures Create Emotions. As our personal interactions continue to expand and diversify, I know you’ll find this interview relevant and eye opening.


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Strategies for Success Newsletter is published by Emily Huling Selling Strategies. For further information, contact

© 2022 Emily Huling Selling Strategies All rights reserved.

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