Soft Market Selling

Exceeding Client Expectations

How well do you know your clients?

Today’s buyers have new and higher expectations. Insurance professionals will discover what’s important to today’s buyers, why, and how to exceed expectations to write, retain, and gain referral business.  This information-packed one-hour audio seminar includes:

• A personal exercise to assess your knowledge of your clients
• How to handle today’s smart and knowledgeable client
• Money – how to shift from lowest price to lowering their costs
• Creating buyer trust by demonstrating  specific attitudes and behaviors
• Complaints and claim handling – exceed client expectations

All of this great information for $59 (includes s&h)

From an agency owner:  

"I just finished the Soft Market Selling audio CD. I have been to your speaking seminars and used several of your products over the years. This one is very good and up-to-date. The principles definitely apply to the reality we face today. Thanks for all you do."

Comments about other audio programs:

“Emily, it’s great to hear you haven’t lost the enthusiasm and love for what you do. Great job.”

“We have an in-house trainer who can’t match what you offer with your real-world experience. My agency team will listen to the CD and review your material again.”

“We haven’t missed a program. Always useful and informative. Thanks again.”

“I am through most of your programs at least once and will be listening again and making notes. Many things I have been aware of but have not made them non-optional behavior in my organization.”