Speaking Topics

Programs can be adapted for keynote or standard presentations.

A Partial List

Kick Your "But"

Have you ever said, "I would have sold more, BUT...." If so, this presentation is for you!  Salespeople will learn what activities build long-term sales success...no excuses!  Topics include how to fill the sales funnel with qualified prospects, how to beat call reluctance, and the secret to gaining unlimited referrals.

Selling from the Inside

Business owners and managers will learn how to manage service personnel to increase sales from the existing business.  Topics include how to hire the right people, how to motivate customer service people to sell, and marketing strategies and compensation models that increase revenues and profits.

Grow Your Own Talent  NEW!!

Attracting and retaining good people are the key to success. Younger workers seek challenges and more income. Seasoned employees are retiring or scaling back. Smaller communities have a limited talent pool. This program offers participants ideas to assess talent, create development opportunities, mentor, and coach. 

Lean and Mean Management  NEW!!
Small agencies remain a viable business model for customer satisfaction and owner profits. However, it's critical that agency owners and managers learn how to do more with fewer resources.  Participants will learn how to better lead, delegate, and empower staff to grow business and profits. 

Communication Matters

Failed communication costs us time, profits, and morale. This interactive program guides participants through a self-assessment process to uncover how our communication influences others and learn the eight principles of effective communication.

Great Service Sells NEW!!

Front-line professionals are the key to agency success. Using service-selling strategies, CSRs can grow existing business, attract referrals, and retain accounts.  Participants will learn how to create a culture of service-selling, develop CSRs' skills, and create measures to measure, monitor, and reward success.

The Secrets of Creating Sales Superstars

Sales managers will learn the skills to become an effective sales manager; how to recruit, interview, and hire sales superstars; how to create and implement an effective training program; and what to do to coach and monitor producers to achieve and sustain outstanding results.

Soft Market Selling - Exceeding Client Expectations

How well do you know your clients? Today's buyers have new and higher expectations. Learn how to uncover what's important to your buyers now and for the future. Discover new strategies to grow and retain business in this challenging market.  

 Turning Producers into Superstars

Producers learn about the four stages of sales competence. Through self-assessment, group discussion, and presentation, participants discover the best practices of top-stage producers. Producers learn how to create a personal sales and marketing plan to achieve their goals.