Free Stuff Index

1. Customer Surveys

2. 10 Commandments of Customer Service

3. 7 Tips to Keep Customers Coming Back

4. 7 Tips to Keep Good People

5. Tips to Hire Right 

6. Coverage of the Month Personal Lines

7. Coverage of the Month Commercial Lines

8. Zero Budget and Low Budget Marketing Ideas 

9. Agency Office Standards

10. Coverage of the Month Life and Health

11. How to Analyze Your Insurance Markets

12. E-Mail Tips

13. Commercial Lines Risk Questionnaire

14. Personal Lines Risk Questionnaire

15. How are you getting along without us?

16. Newly-licensed driver family agreement  Updated October 2011

17. Ideas for Client Marketing Mailings

18.Emily's Favorite Business Books  Updated January 2012

19.Time Tactics: Accomplish More, Stress Less

20. Success Strategies to Build Confidence, Competence and Credibility

21. Notecard Briefs

22. Lists to Grow Your Business

23. Tips for Successful Sales Meetings

24. One Page Referral Document

25. Agency Internet Content Ideas

26. Responses to Common Price Objections  NEW December 2011

27. Maintain a Resource and Referral Directory  NEW January 2012