"The evaluations from over 1000 associates are conclusive. You were outstanding!"
Roger Looyenga, former CEO, Auto-Owners Insurance
“I've gotten so many great ideas and inspiration from your lectures, CDs and books. Thanks for lighting that spark in me every time I hear one of your suggestions. Keep 'em coming!"
Hugh J. Mills, CIC, Operations Manager, Lykes Insurance, Inc.
“It's been ten years since you worked with the producers at my agency (formerly Carolina Insurance Consultants). I can't even begin to count the amount of money you've made us over the years."
Tommy Parrish, CIC, Regional Manager, BB&T Insurance Operations
"Thank you again for the outstanding contribution you made to the success of our Young Agents Conference! You fit right in with the high energy of this group. Kick Your "But" was an outstanding presentation and one that will carry forward with these young folks for a long time.
Jovita Mask, CAE, former Vice President, Independent Agents of North Carolina
“We all thoroughly enjoyed your engagement with our agency! Many of the employees are still thanking management for bringing you in. One of our new employees said the fact that we are so interested in delivering world-class customer service has validated her decision to join us as an employee. In other words, you won her over. Well done!”
Keith W. Gramling, CIC, CPCU, President, Wallace Welch & Willingham Inc.
“Emily, as always the reviews were great! Your programs were definitely responsible for making this one of our biggest and best conventions ever.”
Sandy Cuffle, Executive Assistant, Independent Agents of Illinois
“When you began working with us we were a successful, but loosely structured, organization without a clear sales culture. As a result of your Client Based Selling program for our producers and Selling from the Inside for our account managers and support staff, we have evolved into a focused, client-centered organization.”
Dan Einstein, President, Rosenfeld Einstein
“I want to personally thank you for your participation in our Manager’s Meeting. Your enthusiasm on the importance of marketing in this marketplace was insightful and of particular significance to the Burns & Wilcox management team.”
Alan Jay Kaufman, Chairman, President and CEO, Burns & Wilcox, Ltd.
"We are at the 4th anniversary of your visit in Dillon and we have made a world of changes. We have implemented every plan we developed and made many physical changes to the the office. We have been scanning for two years, are just about completely paperless and have put dual monitors on all CSR desks, etc. Thanks for your help and friendship."
John Braddy, President, Braddy Insurance
Auto-Owners Insurance, Lansing, MI
Farm Bureau Financial Services, Las Cruces, NM
Aloha Insurance, Kailua-Kona, HI
Granite Insurance, Granite Falls, NC
One General Agency, Oklahoma City, OK
Western World Insurance Group, Franklin Lakes, NJ
Employer's Mutual Insurance Company, Des Moines, IA
Wallace Welch & Willingham, St. Petersburg, FL
Farrell Backlund Insurance Agency, Taunton, MA
Brickstreet Insurance, Charleston, WV
Ohio Casualty Group, Fairfield, OH
Nationwide Insurance, Tampa, FL
West Bend Mutual Insurance, West Bend, WI
CAMICO Mutual Insurance Company, Redwood City, CA
Frederick Mutual Insurance Company, Frederick, MD
Georgia Casualty, Atlanta, GA
SECURA Insurance, Appleton, WI
American Modern Insurance Group, Amelia, OH
J.M. Wilson, Portage, MI
IWIF, Towson, MD
AssureSouth, Spartanburg, SC
Twin City Insurance Agency, Newton, NC
CIA Financial, Shelby Twp., MI
McMahon Hadder Insurance, Pensacola, FL
BB&T Insurance Services
Rosenfeld Einstein, Greenville, SC
Crichton Brandon Jackson Ward, Nashville, TN
The Co-operators, Windsor, Ontario, Canada
Germania Insurance, Brenham, TX
Burns & Wilcox, Ltd., Farmington Hills, MI
Jimcor Agencies, Montvale, NJ
National Alliance and The Society of CIC, Austin, TX
Shand Morahan & Co., Deerfield, IL
Nautilus Insurance, Scottsdale, AZ
Harleysville Insurance, Harleysville, PA
Keystone Insurers Group, NC and VA
NAPSLO, Kansas City, MO
ASCnet, Altamonte Springs, FL
TeamONe Applied User's Group, United Kingdom
Independent Insurance Agents and Brokers of America (IIABA), Alexandria, VA
IIABA State Associations
PIA State Associations
NAMIC, Indianapolis, IN
AAMGA, King of Prussia, PA
AMS Users' Group