This book and companion CD is designed for group learning.
CSRs learn 21 strategies to gain referrals, retain business, and earn customer trust.
Emily's Audio CD Programs
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| Great Service Sells | ||
| How Great CSRs Turn Service into Sells | ||
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This book and companion CD is designed for group learning. CSRs learn 21 strategies to gain referrals, retain business, and earn customer trust. |
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| Click for Product and Purchase Details | ||
| Soft Market Selling | Thriving in a Soft Market | Navigating Troubled Times |
| Exceeding Client Expectations | 36 Strategies of Top-Performing Agencies |
One Client at a Time |
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| $59.00 | $59.00 | $59.00 |
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| Handle Sales Objections | Compete With Direct Writers | |
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| $59.00 | $59.00 | |
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| Management Seminar | CSR Seminar | CSR Seminar |
| Managing People for Maximum Performance | What Customers Want and Need from their CSR | How to Effectively Communicate with Clients, Companies and Coworkers |
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| $59.00 | $59.00 | $59.00 |
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| Producer Seminar | Time Tactics | For Women |
| How to Create Your Sales and Marketing Plan | Accomplish More, Stress Less | Success Strategies to Build Confidence, Competence, Credibility |
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| $59.00 | $59.00 | $59.00 |
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| Write On ! | ||
| Business Writing for Insurance Professionals | Turning Producers into Superstars | |
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| $119.00 | $59.00 | |
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| Customer Service: 12 Steps to Excellence | ||
| This 12-part CD audio program is designed to challenge and educate customer service people during their regular staff meetings. | ||
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| $99.00 | ||
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